Help! I can’t log in, the buttons don’t seem to be working! What now?
Don’t panic, are you using Internet Explorer as a web browser? Usually it works to open our website in another browser such as Safari, Google Chrome or Mozilla Firefox or in an incognito window. You can easily open this with the key combination ctrl/cmd-shift-N for Safari or Google Chrome or ctrl/cmd-shift-P for Mozilla Firefox.
I don’t have an account yet, where do I register?
Becoming a member is very easy, with an e-mail address. Click on the menu icon (top right) and select login and then select ‘register’.
Do I have to log in to make a reservation?
Yes, to attend events at Pakhuis de Zwijger, we ask you to register.
Can I make a reservation for multiple people?
You can only make reservations for yourself with your profile, so you cannot make multiple reservations on one profile. Ask the person you want to take with you to create a profile and make a reservation for the program themselves.
The program is fully booked. Can I be put on a waiting list?
Unfortunately, we do not have a waiting list for our programs at Pakhuis de Zwijger.
What can you do?
– Keep an eye on the program page, there are always people who cancel their reservation and then you can make a reservation.
– There are always seats that are empty because people don’t show up. You can take the gamble and show up on the day of the event and hope for the best. We just cannot guarantee that there will be a seat for you.
– Almost all our programs are live streamed, as can be seen from the word ‘livecast’ in the agenda. You can watch the livestream from the comfort of your home. It switches on when the program starts, through www.dezwijger.nl/live.
Is the event in Dutch or English?
You can recognise English programs by the black ‘EN’ icon in the agenda. All other programs are in Dutch. To see all English spoken programs in one overview, switch on the button ‘English spoken events only’ at the right top of the page.
Can I watch a recording of a program on a later date?
Almost all our programs are streamed via www.dezwijger.nl/live. The recording will also be available to watch the afternoon after the program via the program page, our YouTube channel and through www.dezwijger.nl/live.
I have a comment, tip or other question.
We are happy to help you. If you are unable to resolve the matter with the above questions, you can email us at [email protected].